PLUS Languages FAQ - Frequently Asked Questions

PLUS Languages FAQ - Frequently Asked Questions
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Top 10
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The 10 most frequently asked questions

1.) Is my language course available?
2.) The date I wish to commence is not available in the date list, can I enrol?
3.) I am unsure about the level I should enrol for; will there be a test in the school?
4.) Can I reserve only a language course and organise the accommodation myself?
5.) Is my accommodation available?
6.) What is the price of my language course / program? Can you make me an offer?
7.) What is the minimum age to participate, can I bring my children?
8.) How old are students in average?
9.) Is the flight included in the price?
10.) I need a VISA to study at your school; will you help me obtaining it?

1.) Is my language course available? (> back to top)
You may always enrol for our courses. Courses will always take place and are always available.

Every student who does not start from a beginner course (course A) will take a level test on the first school day. The level you enrol for is designed to give us an idea about your approximate level. You will be placed into groups according to the result of the level test done on the first course day.

Should there be 2 or less students in your level the number of group lesson will be reduced to 60% of (semi) private lessons as a free upgrade.

2.) The date I wish to commence is not available in the date list, can I enrol? (> back to top)

If you already have some knowledge please contact us stating the starting date and your approximate level, we will then contact our school to inquire about the options and inform you if a course at your level is available on the date you wish to commence.

Beginners with no previous knowledge can only start on the listed beginner’s course dates.
3.) I am unsure about the level I should enrol for; will there be a test in the school? (> back to top)
Every student who does not start from a beginner course (course A) will take a test on the first day of school to determine the exact level. The level you enrol for is designed to give us an idea about your approximate level.

You will always be placed into groups according to the result of the language test done on the first day.
4.) Can I reserve only a language course and organise the accommodation myself? (> back to top)
Yes, this is not a problem. Our seasonal surcharges will not be applied in this case.
5.) Is my accommodation available? (> back to top)
We will always check the availability of your accommodation with our school after we have received your enrolment.  We will offer alternative options should an accommodation type be unavailable on the requested date.
6.) What is the price of my language course / program? Can you make me an offer? (> back to top)
Please, use our online price calculator to get a price quote. If not agreed differently the price indicated online is the final price for the program selected. We will gladly provide offers for business clients.
7.) What is the minimum age to participate, can I bring my children? (> back to top)
The minimum age to participate in our courses is either 16 or 18 years depending on the school. The minimum age of each school is stated on the respective school’s webpage.
8.) How old are students in average? (> back to top)
We have students oft every age, in the main season our students are mostly between 20 and 25 years old, in the low season there is no dominant  age group. We also have student over 40 years of age.
9.) Is the flight included in the price? (> back to top)
Our prices do not include air fares. We also offer all-inclusive prices including flights from all mayor German airports; however, we recommend reserving flights via the Internet with one of the big airlines.
10.) I need a VISA to study at your school; will you help me obtaining it? (> back to top)
Please contact your local embassy of the destination country for the VISA requirements. We can provide you with a "letter of acceptance", after you have enrolled and we have received full payment plus a processing charge of 50-100 Euros.
Top 10
Language courses
Accommodation
Enrolment

● Online Services ●
Price Calculator
Online Enrollment
Check Availabilities
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Check Enrollment

Language Courses

Note: You find answers to questions with regard to our language courses also in 10 most frequently asked questions (TOP 10). Any further questions are listed here:
Can I have classes in the morning / afternoon?
The available classes and levels vary according to the levels of students present in our schools on a specific week. We unfortunately cannot confirm the timetable of any courses in advance, as the level students have stated when enrolling are designed to give us an approximate idea of their level and we therefore need to determine the exact level of all students on the first course day with a level test.

In any case we will always try to avoid afternoon classes if possible.
How many participants will be in my course?
The maximum number of participants per course depends on the school and is sated respective school’s webpage. The precise number of participants of a course depends on the results of all classification tests and will be determined every Monday after the level test.

We can therefore unfortunately not provide precise information beforehand.
What is the time schedule?
As a general rule our morning courses start between 08:30 and 09:30.

The standard course finishes between 12:30 and 13:30, and the intensive course between 14:30 and 15:30.

Details are stated in your travel information. The exact timetable will be available at the reception of our schools after the levels of all new students have been determined in our level test.
Can I get a refund for the loss of group-lessons on national holidays?
No, sorry. Please note that we only close for half of the national holidays.
Can I get a refund for the loss of private tuition on national holidays?
Private tuition is not lost on holidays, classes will be given on the remaining days.
Can I book one teacher with 2 or 3 students?
Yes this is possible, the price per student with 2 students and one teacher is 75% of the price of the single lessons, the price per student with 3 students and one teacher  is 50% of the price of the single lessons.
Do you offer babysitting during classes?
No, sorry.
Can I bring my pet into class / school?
No, sorry.
Top 10
Language courses
Accommodation
Enrolment

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Price Calculator
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Accommodation

Note: You find answers to questions with regard to accommodations also in 10 most frequently asked questions (TOP 10). Any further questions are listed here:
Can I get photos or the address of the accommodation?
Our accommodation options are described for each location on the respective webpage; available photos are published on the same webpage.

The address of your accommodation will be stated in your voucher. Unfortunately we cannot provide you with an address beforehand as we reserve accommodation only for confirmed and paid enrolments.
How many students share one apartment?
Normally 3 to 6 students share one apartment.
Can I reserve a non-smoker apartment?
As we do not distinguish between smoker and non-smoker apartments this is not possible.
Can I have an apartment close to school (beach if applicable)?
All our accommodations are close to our schools. In the high season it may happen that few of our accommodations are located further away from our schools.
Must I bring bed sheets and towels?
Bed sheets are always provided, you must bring personal equipment like towels though, except when staying at a hotel which will also provide towels.
Do your host families speak any foreign languages?
Some of them do, but in general families only speak the local native language.
Can I bring animals into my accommodation?
Bringing animals of any kind and size into the accommodation is not possible.
Is it possible to accommodate relatives or friends in the lodgings of the school?
With lodging at a hotel this is not a problem, in our apartments it is possible on request but highly unlikely.
Top 10
Language courses
Accommodation
Enrolment

● Online Services ●
Price Calculator
Online Enrollment
Check Availabilities
Contact us
Check Enrollment

Enrolment

Can I make a not binding reservation?
We only accept enrolments which have to be confirmed by paying a deposit.
How far in advance do I have to enrol?
As long as we have availabilities there is no deadline for enrolments.
I am not 18 years when I start the course, how can I sign up?
Some of our schools also accept 16 and 17 year old students; however, the registration must be done by the parents.

We would also like to point out that there is no supervision and parents will be held responsible for any actions of their under age children. Parents must also sign a special agreement regarding this matter.
How does the enrolment work?
1.) The enrolment is done via our website. You do not need a credit card for enrolling. The enrolment itself does not oblige you to make the final reservation.

2.) After you have sent your enrolment you will receive an automatic e-mail containing your personal password which allows you to get access to our booking system where you can check the details and status of your enrolment at any time.

3.) We will check the availability of the selected course and accommodation and contact you as soon as possible with further information. In your personal online menu you will also find all necessary information on how to pay.

If you wish to pay by credit card, payment must be effected via the PAYPAL Service (http://www.paypal.com). We will never ask you for any credit card information!

4.) After we have received your deposit we will make the definite reservation and send all confirmations, travel documents and vouchers via e-mail. All documents are also available for download in your personal online menu at any time.
Are there any other costs like registration fees?
No, we have no hidden fees. Our prices on the Internet are final prices.
Do you offer travel insurance?
You have the option to contract our travel insurance which covers 80% of the cancellation fees if you have to cancel your program due to health reasons. (Your doctor has to certify your condition.)

The insurance fee is 2% of the total costs for your program but a minimum of 50 Euro. The insurance fee has to be transferred together with the deposit.
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PLUS Languages FAQ - Frequently Asked Questions